State Farm® Insurance Agent Devonne Edwards

"Misleading Quotes and Retroactive Premium Increases – Do Not Trust This Office I was quoted $1,377.11 for a six-month premium by State Farm Bakersfield on September 8, 2025, for my 2025 Lexus RX 350 Premium. This quote, issued by Devonne Edwards’ office, included my accurate annual mileage, loyalty discount, and coverage selections. I paid this premium in full. A month later, my premium was retroactively increased to $1,780.38 with vague explanations about “loyalty discount moving from 6 years to 4” and “corrected mileage.” I never changed my coverage or driving details, yet the office decided I now owed more — after payment had already been processed. When I requested a written breakdown showing exactly how this new rate was calculated, I was essentially brushed off. This is misleading, unprofessional, and unfair, and I was left with no resolution. Key points: • Original quote was issued and paid in full. • Premium increased retroactively by over $400 without consent. • Explanations are inconsistent and unhelpful. • Requests for documentation ignored. If you expect quotes to be honored and transparent service, avoid this office. Being treated like your payment doesn’t matter is unacceptable. Update / Response to Owner: I want to clarify the situation for anyone reading this. I paid the full quoted premium of $1,377.11 for my 2025 Lexus RX 350, which included accurate mileage, loyalty discount, and coverage selections. Despite this, the office retroactively increased my premium to $1,780.38 without my consent. I requested a written breakdown showing how this new rate was calculated, but I never received one. This is misleading, unprofessional, and unacceptable. Because of this experience, I have switched to another State Farm agent who is providing proper service and transparency. If you expect honored quotes, clear communication, and fair treatment, I strongly advise caution when dealing with this office."

"I'll admit, I was pretty skeptical at first about having Devonne Edwards as my State Farm agent. But more than once, his team has gone above and beyond to show me just how professional, courteous, and dependable they really are. Every time I’ve needed assistance, they’ve handled it quickly and respectfully, something I genuinely appreciate. I’m now confident in saying I’ll be recommending Devonne and his team to all of my friends and family. They’ve earned my trust."

"Very good services 👏🏼👏🏼"

"State Farm has been great! The staff is friendly, helpful, and made everything easy. I feel confident with my coverage and appreciate their support."

"You could not find a better person to be your agent. Smart. Hometown. Christian Experience. Devonne and his team is the place."

"I love that Devonne and his agents reached out immediately with a great quote for all of my car and home insurance needs. They were kind and very professional. Im definitely recommending them to everyone I know!"